Shipping Policy

At Dreams Beauty Boutique LLC, we are committed to delivering your order safely and on time. Please review our shipping policy below before placing your order.

Estimated Delivery Schedule

Order Cut-Off Time

Orders placed before 5:00 PM (EST) (GMT-08:00) Pacific Standard Time (Los Angeles), Monday through Friday, will begin processing the same business day. Orders placed after the cut-off time or during weekends and public holidays will be processed on the next business day.

Handling Time

• 1–3 Business Days
• Orders are prepared, inspected, packed, and dispatched from our fulfillment center during this period.

Transit Time

• 5–8 Business Days
• Delivery times may vary depending on your location, weather conditions, or carrier delays.

Total Delivery Time

6–11 Business Days

(Total Delivery Time = Handling Time + Transit Time)

Prices, Taxes & Currency

All prices displayed on our website are listed in United States Dollars (USD).

Applicable taxes will be calculated during checkout according to your shipping destination and local regulations.

Customers are responsible for any customs duties, import taxes, or additional fees charged by local authorities where applicable.

Shipping Cost

We proudly offer:

Free Standard Shipping on all orders within the United States.

There are no hidden shipping fees.

Shipping Carriers / Shipping Method

Orders are shipped through reliable shipping partners, including:

• USPS
• UPS
• FedEx
• DHL (when applicable)

The carrier will be selected based on your delivery location and order requirements.

Product Condition & Responsibility

Every order is carefully inspected before shipment.

If you receive a product that is damaged, defective, or incorrect, please contact our customer support within 48 hours of delivery.

Please include:

• Your Order Number
• Photos of the product
• Photos of the packaging

Our support team will review your request and provide an appropriate solution.

Incorrect Address / Address Verification

Customers are responsible for providing an accurate shipping address.

If incorrect or incomplete address information is provided:

• Delivery may be delayed.
• Additional shipping charges may apply.
• Orders returned due to incorrect addresses may require repayment of shipping fees before reshipment.

Dreams Beauty Boutique LLC is not responsible for orders delivered to an address provided incorrectly by the customer.

Address Modification

If you need to change your shipping address, please contact us as soon as possible.

Address changes can only be made before your order has been shipped.

Once an order has been dispatched, we cannot guarantee that address modifications will be possible.

Order Cancellation

Orders may be cancelled within 12 hours after purchase.

Once processing or shipment has started, cancellations cannot be guaranteed.

To request a cancellation, contact our support team immediately.

Tracking Updates

Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Tracking information usually becomes active within 24–48 hours after shipment.

Lost or Damaged Products

If your package is lost during transit or arrives damaged:

• Contact us within 7 days of the expected delivery date.
• We will work with the shipping carrier to investigate the issue.
• If approved, we will provide a replacement or refund according to our policies.

Delivery Delays

Occasionally, delivery delays may occur due to:

• Severe weather
• Natural disasters
• Public holidays
• Customs inspections
• Carrier service interruptions

While we strive to deliver every order on time, we cannot guarantee delivery dates in these circumstances.

Contact Us

If you have any questions regarding shipping, please contact us.

Dreams Beauty Boutique LLC

Phone: +1 (346) 298-7160

Email: support@dreamsbeautyboutique.store

Address: 5621 Aldine Bender Rd #3814, Building 44, Houston, TX 77032, USA